If your tracking # has not been updated after 48 hours, there’s a slight chance we may have missed your order so please contact us right away to ensure we process and send your order.

Please wait till the end of day and your tracking number should appear correctly. If it does not, please email info@weedmailorder.ca and we will look into it.

If you’re tracking your package on Canada Post’s website and it has not updated in sometime, it’s most likely due to your package missing a scan, which is fairly common.

More often than not, members get their packages on time or a day later. If you do not receive it 2 days after your expected date, let us know so we can file a trace with the post office.

If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement package, free of charge.

If you’re tracking your package on the Canada Post website and it looks like it’s headed to the wrong city, it’s most likely due to human error at Canada Post. Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days.

There are 2 likely scenarios

a) the postal worker put it in the wrong mailbox, or

b) what often happens is that a postal worker will scan in all the packages saying they were “successfully delivered” then spend that day and/or the next day delivering it.

If you do not get your package 2 days after the expected delivery date, let us know and we will file a trace with the post office. Canada Post will file an investigation which can take 5 business days to complete. If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement(UP TO $100) free of charge.

From Canada Post

The investigation involves contacting the addressee to confirm delivery, or to better understand how they receive their mail and, as applicable, if they checked:

with the front desk, security or mail room at the receiving address to see if someone else accepted the item on their behalf;
their Community Mail Box for the item or parcel compartment key;
around their property to see if the item was left in a safe location or in a mailbox attached to their home.

In rare cases, a delivery scan is entered into our system before the item is delivered. If you become aware that the addressee has received the item before we contact you, simply reply to this e-mail indicating the item has been received.”

If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace with Canada Post.

If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement package, free of charge.

We do not offer postage refunds if your order arrives late due to any postal issues.

Once you’ve placed your order, the next step in the process will be to submit an Interac E-transfer. Your order will be kept On Hold till we receive your E-transfer. If we do not receive your payment within 2 days, your order will be canceled.

Once you’ve sent your E-transfer, it could take up to 40 minutes for us to receive an email notifying us of your payment. Your E-transfer will be pending until we collect the E-transfer (when we process your order).

If we receive your E-transfer by 2:00 pm PST Monday to Friday, your order will ship the same business day or else it’ll ship the following business day. Once your order has shipped, tracking info will be sent by email.

Shipping fees are $15 for orders under $200. For orders over $200, shipping is free.

Orders are shipped by Canada Post XPRESS Shipping and a tracking number will be emailed after your order ships. You will receive your order in 1-3 business days. Please allow an extra couple of business days if you live in a remote area.

Your delivery is guaranteed (except for residents of Nunavut, Northern Quebec or if you provide an inaccurate/incomplete address).

If you use online banking with a Canadian bank/credit union, then sending an Interac E-transfer takes just a couple of minutes.

For information on sending an E-transfer, please contact your bank or <a href="http://www.interac.ca/en/interac-e-transfer-consumer.html">http://www.interac.ca/en/interac-e-transfer-consumer.html</a>

Payment is made using Interac E-transfer. If you use online banking with a Canadian bank or credit union, then sending a transfer takes just a couple of minutes.

Instructions will be provided with your online invoice and orders ship only after E-Transfer has been received. If we receive your payment by 2 pm PST, your order ships that business day, or else it ships the next business day.

If you are new to Interac E-transfers, please click <a href="http://www.interac.ca/en/interac-e-transfer-consumer.html" target="_blank" rel="noopener noreferrer">here</a> or visit our How To Order page which includes detailed instructions.

<h3>Unfortunately, we do not ship outside of Canada.</h3>

Please allow 1 business day to process and package all orders. For example, if you make an order on Monday, it will be out for delivery before the end of the day on Tuesday.

All orders are shipped using Canada Post XPRESS Shipping. In general Shipping, times are 2-3 business days. At times there may be delays due to weather conditions, Canada Post errors or remote locations.

If you are over the age of 19 and a medical user of marijuana you are eligible to make an order. Age

If you are a medical user of marijuana you are eligible to make an order. Only patients over the age of 19 are permitted to order.

verification will take place with all orders via email request to submit ID and with Canada Post

<h5>Step 1 – Browse our inventory</h5>
Locate the products you are interested in ordering by going to our <a href="https://www.bcweedonline.net/shop">Shop</a> page.
<h5>Step 2 – Add to Cart</h5>
Click on your desired product and choose the amount you would like. Press ‘ADD TO CART’
<h5>Step 3 – Checkout</h5>
When you have all your products in your shopping cart, and are ready to Checkout, click on the shopping cart icon (top-right of your screen) and you will be redirected to the View Cart page. Here you can review your order total. Remember all orders over $100 are eligible for Free Shipping. Be sure to fill out your information carefully.
<h5>Step 4 – Accept Terms & Conditions</h5>
Once you’ve filled in all the required fields, you’ll need to accept the Terms and Conditions (located on the bottom of the page) then click “Place Order” You will see a symbol for Interact E-Transfer and the next screen will provide you with detailed instructions on how to send your Interac E-Transfer.
<h5>Step 5 – Payment Instructions</h5>
1. Please send an Interac E-transfer totaling your order amount to the following Email: —

2. Write the Receivers name as: —

3. Write your Secret Question as: Order Number [your order number goes here]

4. Choose your Secret Answer to be: —

Once we receive your Interac E-Transfer we will send out a confirmation email and ship your product.
<h5>Step 6 – Canada Post XPRESS Shipping Tracking</h5>
Once we recieve your E-Transfer, your order will be processed and shipped the following business day via Canada Post XPRESS Shipping. We will email your Canada Post XPRESS Shipping tracking number as soon as it is available.

While there are a number of scammers on the internet who claim to sell legal weed, we can assure you we aren’t one of them. We have spent years building a solid reputation amongst medical patients and strongly support the use of medical marijuana.  We understand the needs of medical patients that may have trouble purchasing their medicine from a dispensary for any number of reasons and believe they shouldn’t be forced to have to buy illegally on the streets. We have made the decision to offer full access to our site to medical patients in Canada so they may have safe access to their medicine at any time.

We understand that most people require discretion. So, we use generic prepaid Xpress envelopes to package items. We then vacuum seal and bubble wrap the contents for maximum discretion, protection and to seal in the freshness. There is nothing written on the outside of the envelope that would advertise that you are taking medical marijuana so no nosy neighbors would know it is anything other then a regular package from the post office.

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